Nationals Park President Abe

Power Baseball League: Dynamics 365 Customer Voice Creation

I would like to relate Dynamics 365 Customer Voice Creation to Nationals Park Presidents but I cannot. Let's continue the Power Baseball League journey by starting the Dynamics 365 Customer Voice creation process! So far we've talked about getting data into our system via manual import (hello historic spreadsheets!). Next we tackled Forms Processing to … Continue reading Power Baseball League: Dynamics 365 Customer Voice Creation

Nationals Park

Power Baseball League: Let’s Add Some Data!

Currently our system is like an empty ball park and it is time to fill it with data and Play Ball! So far in the Power Baseball League, we have been talking about the system but we have not put any data in. Today, we will start to add some data! We are going to … Continue reading Power Baseball League: Let’s Add Some Data!

President's at Nationals park

Power Baseball League: Data Mapping

My other favorite part of going to baseball games at Nationals park is seeing the presidents! Now that we have figured out our core goals for phase 1, we need to figure out how all this data links together. Today we are going to walk through a data mapping exercise for the Power Baseball League. … Continue reading Power Baseball League: Data Mapping

Data Management Part 3: Cleaning Up Export for Re-Import Issues

As mentioned in Part 1: Bulk Edit and Part 2: Export for Re-Import, this material is based off my presentation done on CRMUG: The Advanced Basics: Where DO I Go Next as a CRM Admin? In that session, we covered a few topics including out of the box data management techniques. I wanted to dedicate a few … Continue reading Data Management Part 3: Cleaning Up Export for Re-Import Issues

Data Management Part 2: Export for Re-Import

As mentioned in Part 1: Bulk Edit, this material is based off my presentation done on CRMUG: The Advanced Basics: Where DO I Go Next as a CRM Admin? In that session, we covered a few topics including out of the box data management techniques. I wanted to dedicate a few blog posts to these topics to … Continue reading Data Management Part 2: Export for Re-Import

Data Management Part 1: Bulk Edit

I recently presented "The Advanced Basics: Where DO I Go Next as a CRM Admin?" with Patrick Wright on CRMUG (Recording available for members to watch). In this session, we covered a few topics including out of the box data management techniques. I wanted to dedicate a few blog posts to these topics to help … Continue reading Data Management Part 1: Bulk Edit