Panel: User Adoption Best Practices

A few weeks ago I participated in a panel webinar with Chris Capistran and Ashley Steiner where we talked about User Adoption Best Practices in Dynamics 365. You can catch the recording on CRMUG! I wanted to share a few of the tips we discussed. Super Users Enlisting a ream of Super Users (or Power … Continue reading Panel: User Adoption Best Practices

Kylie Kiser

D365 Saturday Philly Recap

I was involved in the D365 Saturday event in Philadelphia, PA just a few weeks ago. This was a great full-day event with amazing speakers from across the country and keynote by Julie Strauss. Here are some takeaways from sessions I attended plus a few pictures from the festivities. KeynoteJulie Strauss We are in a … Continue reading D365 Saturday Philly Recap

User Group Focus 2019 Recap

A few weeks ago I was at the User Group Focus event in Houston, TX. I attended Monday and Tuesday for the D365/CRM portion of the event. I presented several sessions, attended others and also went to the Rodeo! It was a great trip!I participated in three sessions. Michael Ochs, Phyllis Eriksen and I presented an introduction to … Continue reading User Group Focus 2019 Recap

CRMUG Summit 2017 Recap

It’s hard to believe that CRMUG Summit Nashville was already a month ago! The 2017 event was amazing! Full of live music, great content, and lots of networking! Of course, the #CRMUGDCMonkey was hanging around and we even had a party for all the DC, Virginia, and Maryland Attendees. If you didn’t make it out … Continue reading CRMUG Summit 2017 Recap

February 2017 Blog Review

Let's quickly catch up on the CRM news floating around this past month.First of all, the December 2016 update for Dynamics 365 is available so you should check out the release notes and podcast. Keep in mind this is just version 8.2 so more like a 2016 update then any kind of upgrade.PowerObjects posted a … Continue reading February 2017 Blog Review

January 2017 Blog Review

Welcome back to another exciting year with Microsoft Dynamics CRM!I hope all of you are already involved in your local CRM User Group. For those in the DC, Maryland, Virginia area please check out the groups in Richmond, Reston and Chevy Chase (DC). At the DC Chapter, we have scheduled all of our 2017 meetings … Continue reading January 2017 Blog Review

CRMUG Summit 2016 Recap

CRM MVPs at the Medic booth just hanging out with CRMUGDCAnother awesome year of CRMUG Summit has come and gone. It was a great event!If you attended, be sure to download the slides from the Summit Community. If you did not attend, be on the lookout for the "Best of Summit" Webinar series open to … Continue reading CRMUG Summit 2016 Recap

4×4 Series: Training Your Users

I was asked to participate in the CRMUG 4x4 webinar series. These are quick webinars with multiple speakers sharing tips and answering questions. I also wanted to document my tips here for future reference.Training is an integral part to any implementation because you cannot have user adoption if they do not know what to do! … Continue reading 4×4 Series: Training Your Users

November 6 Blog Review

This was a lovely week for CRM because it was the Washington, DC Chapter meeting! We had a full house to talk about Marketing. See all of the notes on DC Chapter Community Blog.If those notes don’t give you enough information about the topic, also check out Sonoma Partner’s Microsoft Dynamics Marketing: A Few Tips … Continue reading November 6 Blog Review

July 19 Blog Review

Let’s jump right into our CRM news of the week!This is a bit more technical than I usually include but you should check out Hosk’s Don’t let bugs get into Production Environments. This stresses the importance of making sure you look for issues throughout the whole design and release process. It will be harder to … Continue reading July 19 Blog Review