Power Tips: Dynamics 365 for Customer Service

Power Tips: Dynamics 365 for Customer Service

New video out now - Power Tips: Dynamics 365 for Customer Service! This is another quick catch up with Heidi (LinkedIn, Twitter, Blog), Malcolm (LinkedIn, Twitter, Blog) where we talk about new features in the Power Platform. https://youtu.be/WLDQtq0vC7Y Power Tips: Dynamics 365 for Customer Service Resources Here are some resources for more information on these topics: Dynamics 365 for Customer … Continue reading Power Tips: Dynamics 365 for Customer Service

2022 May DC Chapter Meeting

2022 May DC Chapter Meeting

Great turnout and puppies at the 2022 May DC Chapter Meeting We had a great session for the 2022 May DC Chapter Meeting. It featured Rishona Elijah talking about Power Virtual Agents in Dataverse for Teams! Rishona Elijah (LinkedIn, Twitter, Blog) joined our chapter from the other side of the world to talk about Power … Continue reading 2022 May DC Chapter Meeting

Power Tips: Dynamics 365 for Marketing

Power Tips: Dynamics 365 for Marketing

https://youtu.be/TERBulmLoUE Power Tips: Dynamics 365 for Marketing New video just posted by Heidi (LinkedIn, Twitter, Blog), Malcolm (LinkedIn, Twitter, Blog) and I. This time we are talking about Power Tips: Dynamics 365 for Marketing! Here are some of the links for more information: Release Wave 1 2022 for MarketingRun a Customer Journey through Power AutomateBuilt in Teams ChatNatural Language … Continue reading Power Tips: Dynamics 365 for Marketing

2022 April DC Chapter Meeting

2022 April DC Chapter Meeting

Great Group for the 2022 April DC Chapter Meeting ready to discuss Supplier Relationship Management! This week's 2022 April DC Chapter Meeting featured Stefan Strube (LinkedIn) talking about Supplier Relationship Management. Stefan walks through a solution that his organization uses to manage suppliers. This uses many tools on the Power Platform including Portals, Model-Driven Apps, … Continue reading 2022 April DC Chapter Meeting

Power Platform 24 Introduction to Dataverse Security

Introduction to Security in Dataverse

I have been very busy the last week talking about Security in Dataverse! So, I wanted to take a few minutes to share those recordings and resources with you. Security Horror Stories I started the week talking Security Horror Stories with the CRM Rocks Podcast. You can watch this on YouTube or listen on CRM … Continue reading Introduction to Security in Dataverse

Heidi Neuhauser making a funny face

Q1 2022 Philly Chapter Meeting

Heidi Neuhauser is the amazing Philly Chapter Leader. Be aware that this is what happens if you hand her your phone. Consider this your warning! I had the pleasure of joining the Q1 2022 Philly Chapter Meeting today to talk about introducing Artificial Intelligence into your Power Platform environment. We focused this discussion on AI … Continue reading Q1 2022 Philly Chapter Meeting

2022 January DC Chapter Meeting attendees

2022 January DC Chapter Meeting – CoE Starter Kit

Such a great turnout for the 2022 January DC Chapter Meeting! For yesterday's 2022 January DC Chapter Meeting, we had the amazing Manuela Pichler and Mike Ochs share with us about the Center of Excellence (CoE) Starter kit. This was a great presentation about all the value this set of tools can bring and how … Continue reading 2022 January DC Chapter Meeting – CoE Starter Kit

2021 November DC Chapter Meeting

2021 November DC Chapter Meeting – Ignite & AI

Quick snap of some of the attendees at the 2021 November DC Chapter Meeting For our 2021 November DC Chapter Meeting we featured 2 speakers. First, Jamie Willis-Rose (LinkedIn, Twitter) gave an update on Ignite. Then I talked a little bit about adding AI into the Power Platform! Ignite Recap Microsoft Ignite just wrapped a … Continue reading 2021 November DC Chapter Meeting – Ignite & AI

Kylie and Andrew being fancy. With Hashtag the pink monkey.

DynamicsCon LIVE: First Party Apps

Hubby came to DynamicsCon LIVE for the theme parks but also got to be Hashtag's handler for the evening! Today, I am at DynamicsCon Live in California talking about Dynamics 365 First Party Apps! This is my first in-person event and I am excited to be back and meeting so many new friends! For my … Continue reading DynamicsCon LIVE: First Party Apps

2021 July Chapter Meeting Photo

2021 July Chapter Meeting

The attendees of the 2021 July Chapter Meeting are ready to learn or head to space! This week we had the 2021 July Chapter Meeting talking about the Power Platform for the US Government Cloud with a focus on Power Virtual Agents and AI Builder. We had two amazing speakers from Microsoft: Steve Winward (LinkedIn, … Continue reading 2021 July Chapter Meeting