Practical AI in the Power Platform

AI generated image of a cat on a computer. Practical AI in the Power platform. Video Lessons. Labs with Walkthroughs. Copilot & Prompts. AI & Responsible AI

Course Overview

Practical AI in the Power Platform is a self‑paced online course designed to help makers, admins, and consultants understand how AI is transforming Dynamics 365 and the Power Platform—and how to start using it right away. Through a mix of short teaching videos, hands‑on labs, and step‑by‑step walkthroughs, you’ll learn how Copilot, AI Builder, prompts, and AI‑assisted maker tools can streamline your work and enhance your solutions.

You’ll explore real examples, build practical skills, and work directly in your own environment as you experiment with AI‑powered features across Power Apps, Power Automate, Power Pages, Dynamics 365 Sales, and Customer Service. Each lab includes a video tutorial plus links to additional reference materials so you can follow along at your own pace.

Register for the course! Course Cost: $350 USD

Course Lessons

Course Intro

A quick welcome to the course and an overview of what you’ll learn throughout the lessons and labs.

Introduction to AI

A clear, accessible explanation of what AI is, how it works, and how it fits into modern business applications.

User Tools

Explore AI features available to end users, including Copilot in Sales and Customer Service, Smart Paste, and other first‑party AI capabilities.

Maker Tools – Built with Copilot

Learn how Copilot accelerates building and modifying Power Apps, Power Automate flows, and Power Pages experiences.

Maker Tools – Built by AI

See how AI‑generated tools like Plan Designer and Vibe help you design app concepts, structures, and layouts.

AI Builder & Prompts

An overview of AI Builder capabilities and prompt‑based features, including how prompts work and where they fit in your solutions.

Copilot Studio Overview

A guided look at Copilot Studio, how agents work, and how to extend them with knowledge and prompts.

Conclusion & Wrap Up

Final thoughts, next steps, and guidance on applying AI concepts across your Power Platform projects.

Course Labs

Each lab includes a video walkthrough plus links to additional steps and reference materials.

  • Set Up Office and Sales Trial
  • Enable AI Features & Sales Copilot
  • Build a Flow with Copilot
  • Vibe: Create a Solution, Plan, and App
  • Prompts & the AI Hub
  • Copilot Studio: Build Your First Agent

Register now to get full access to all lessons, labs, and materials.