Power Baseball League: Customer Voice and Power Automate with Special Guest Todd Mercer

Nationals Park
As per usual, this picture has nothing to do with the article to follow but let’s jump in and talk about Customer Voice & Power Automate!

It’s time for another special guest! Todd Mercer (Blog, LinkedIn, Twitter) joins the Power Baseball League crew to talk about Customer Voice and Power Automate. We talk through how the Dynamics 365 Customer Voice responses come in to Dataverse (formerly Common Data Service). Then how we will use Power Automate to move that data around.

This is a great discussion where we discuss multiple ways the solution could be architected. Plus talk through some of the constraints to keep in mind. We hope you enjoy listening to us work through our struggles to make a plan with actionable next steps!

Power Baseball League: Customer Voice and Power Automate with Special Guest Todd Mercer

How would you solve this same issue? What other ways could we architect this solution?

This is part of the Power Baseball League Series with Malcolm McAuley (follow him on LinkedInTwitter or his Blog). You can follow the series on the Power Baseball League Series Page and the Power Baseball League YouTube Playlist as they are added.

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