Power Tips: Dynamics 365 for Customer Service

Power Tips: Dynamics 365 for Customer Service

New video out now - Power Tips: Dynamics 365 for Customer Service! This is another quick catch up with Heidi (LinkedIn, Twitter, Blog), Malcolm (LinkedIn, Twitter, Blog) where we talk about new features in the Power Platform. https://youtu.be/WLDQtq0vC7Y Power Tips: Dynamics 365 for Customer Service Resources Here are some resources for more information on these topics: Dynamics 365 for Customer … Continue reading Power Tips: Dynamics 365 for Customer Service

2022 May DC Chapter Meeting

2022 May DC Chapter Meeting

Great turnout and puppies at the 2022 May DC Chapter Meeting We had a great session for the 2022 May DC Chapter Meeting. It featured Rishona Elijah talking about Power Virtual Agents in Dataverse for Teams! Rishona Elijah (LinkedIn, Twitter, Blog) joined our chapter from the other side of the world to talk about Power … Continue reading 2022 May DC Chapter Meeting

Power Tips: Dynamics 365 for Marketing

Power Tips: Dynamics 365 for Marketing

https://youtu.be/TERBulmLoUE Power Tips: Dynamics 365 for Marketing New video just posted by Heidi (LinkedIn, Twitter, Blog), Malcolm (LinkedIn, Twitter, Blog) and I. This time we are talking about Power Tips: Dynamics 365 for Marketing! Here are some of the links for more information: Release Wave 1 2022 for MarketingRun a Customer Journey through Power AutomateBuilt in Teams ChatNatural Language … Continue reading Power Tips: Dynamics 365 for Marketing

Power Platform 24 Introduction to Dataverse Security

Introduction to Security in Dataverse

I have been very busy the last week talking about Security in Dataverse! So, I wanted to take a few minutes to share those recordings and resources with you. Security Horror Stories I started the week talking Security Horror Stories with the CRM Rocks Podcast. You can watch this on YouTube or listen on CRM … Continue reading Introduction to Security in Dataverse

2022 February DC Chapter Meeting

2022 February DC Chapter Meeting

Great crew at this month's chapter meeting! We had two amazing presentations for the 2022 February DC Chapter Meeting! Here are all the details, resources and recordings just in case you missed it! Processing Vaccination Cards We started the evening with John Straumann who shared how to process US Vaccination cards using the Power Platform. … Continue reading 2022 February DC Chapter Meeting

Heidi Neuhauser making a funny face

Q1 2022 Philly Chapter Meeting

Heidi Neuhauser is the amazing Philly Chapter Leader. Be aware that this is what happens if you hand her your phone. Consider this your warning! I had the pleasure of joining the Q1 2022 Philly Chapter Meeting today to talk about introducing Artificial Intelligence into your Power Platform environment. We focused this discussion on AI … Continue reading Q1 2022 Philly Chapter Meeting

2021 November DC Chapter Meeting

2021 November DC Chapter Meeting – Ignite & AI

Quick snap of some of the attendees at the 2021 November DC Chapter Meeting For our 2021 November DC Chapter Meeting we featured 2 speakers. First, Jamie Willis-Rose (LinkedIn, Twitter) gave an update on Ignite. Then I talked a little bit about adding AI into the Power Platform! Ignite Recap Microsoft Ignite just wrapped a … Continue reading 2021 November DC Chapter Meeting – Ignite & AI

DC Chapter Logo

2021 June DC Chapter Meeting

This week we had the 2021 June DC Chapter Meeting featuring Artur Zielinski (LinkedIn, Twitter, YouTube). Artur came to do a CRM Sales Bot Demo. This demo showed how to use CRM Bot to get started building chat bots. We can build fully autonomous guided selling processed and make chat bots that are very useful … Continue reading 2021 June DC Chapter Meeting

Hot dog and mac and cheese at Washington Nationals Park

Power Baseball League: Themes

The Theme of my baseball experience is generally eating. Hello Baseball Fans! This week on the Power Baseball League we work on configuring the themes for our app. In some ways, this represents the end of our configuration work on the app as we are now ready to hand it over to the customer. The themes … Continue reading Power Baseball League: Themes

Fries and Pizza at Washington Nationals Park

Power Baseball League: Relationships

This picture may show I have an unhealthy relationship with food. That is not what we are talking about today. Let's talk about Dataverse Relationships! This week on the Power Baseball League we talk about Relationships! Unfortunately Malcolm and I can’t sit down and give you personalized relationship advice but we can give you some … Continue reading Power Baseball League: Relationships