Vintage Kylie at Epcot circa 2011

User Group Summit 2019 Girl Power Playlist: Disney Princess Edition

Vintage Kylie at Epcot circa 2011, featuring the fierce Mulan! You may recall that before Summit last year I released my Girl Power Playlist. I usually make something to listen to on the plane to get excited and ready for the week ahead. This will be my 7th Summit but it will still be a … Continue reading User Group Summit 2019 Girl Power Playlist: Disney Princess Edition

Panel: System Design for Administrators

CRMUG is continuing it's Panel Discussions series where community members spend 30 minutes giving their tips and best practices plus answering attendee questions. This week Ashley Steiner, Seth Bacon, Gus Gonzalez and I led a panel talking about system design. I wanted to share some of my highlights plus you can watch the recording on … Continue reading Panel: System Design for Administrators

User Group Summit 2019

User Group Summit 2019 Planning Tips

It's crazy to think that we are already less than 2 months away from User Group Summit! This is going to be a great event in Orlando. If you are not yet registered, make sure you check out the details and review the D365/CRM Sessions and get signed up! I wanted to share a few … Continue reading User Group Summit 2019 Planning Tips

Panel: User Adoption Best Practices

A few weeks ago I participated in a panel webinar with Chris Capistran and Ashley Steiner where we talked about User Adoption Best Practices in Dynamics 365. You can catch the recording on CRMUG! I wanted to share a few of the tips we discussed. Super Users Enlisting a ream of Super Users (or Power … Continue reading Panel: User Adoption Best Practices

Who Modified This?

I am currently a moderator for the CRMUG/D365UG MB200 Certification Study Group (links to future and recorded webinars on my events page). Last week our topics included Workflows! One topic that can be confusing about Workflows is knowing which user the workflow will run as. This user's name will show up as the Modified By … Continue reading Who Modified This?

2019 DMV Regional Chapter Meeting

This year will be the 3rd year hosting a Regional User Group Chapter Meeting for the DMV (DC / Maryland / Virginia). We will have attendees from the Washington, DC, Reston, VA, and Richmond, VA chapters in attendance and we have a jam packed agenda! When: Wednesday August 14, 8:30am-4pm Where: Microsoft Chevy Chase This … Continue reading 2019 DMV Regional Chapter Meeting

Kylie Kiser

D365 Saturday Philly Recap

I was involved in the D365 Saturday event in Philadelphia, PA just a few weeks ago. This was a great full-day event with amazing speakers from across the country and keynote by Julie Strauss. Here are some takeaways from sessions I attended plus a few pictures from the festivities. KeynoteJulie Strauss We are in a … Continue reading D365 Saturday Philly Recap

May 2019 Events

There are several great events happening in the next few weeks where you can meet #CRMUGDC the Monkey. Make sure you save the date and get registered!CRMUGDC Q2 Chapter MeetingMay 15, 8:30am-12:30pmLocation: Microsoft Chevy ChaseSpeakersGeoff Ables: Designing Customer Engagement ProcessesNelson Johnson: Power BI for BeginnersKalpana Sivanandan: Microsoft Teams IntroductionGet all the details and register here!Check … Continue reading May 2019 Events

User Group Focus 2019 Recap

A few weeks ago I was at the User Group Focus event in Houston, TX. I attended Monday and Tuesday for the D365/CRM portion of the event. I presented several sessions, attended others and also went to the Rodeo! It was a great trip!I participated in three sessions. Michael Ochs, Phyllis Eriksen and I presented an introduction to … Continue reading User Group Focus 2019 Recap