Alert on Old Cases: FLOW!

I have finally come to the last solution in my Case Study series! Today I continue to answer the question 'what was the best way to use a workflow to send an email when a case had not been modified in 5 days?' one last time by discussing a potential solution using FLOW! We have … Continue reading Alert on Old Cases: FLOW!

Logic diagram for using a Trigger record plus bulk delete

Alert for Old Cases: Workflow Based on Related Record

Another discussion on the question 'what was the best way to use a workflow to send an email when a case had not been modified in 5 days?' with a potential solution using Workflow Based on Related Records! We are still looking for the best solution to send an email when a case is inactive … Continue reading Alert for Old Cases: Workflow Based on Related Record

Logic diagram for workflow details described

Alert for Old Cases: Recursive Workflow

Today, I continue to answer the question 'what was the best way to use a workflow to send an email when a case had not been modified in 5 days?' by discussing a potential solution using Recursive Workflow! I have been discussing a few options for notifying users when they have cases assigned that have … Continue reading Alert for Old Cases: Recursive Workflow

May 2019 Events

There are several great events happening in the next few weeks where you can meet #CRMUGDC the Monkey. Make sure you save the date and get registered!CRMUGDC Q2 Chapter MeetingMay 15, 8:30am-12:30pmLocation: Microsoft Chevy ChaseSpeakersGeoff Ables: Designing Customer Engagement ProcessesNelson Johnson: Power BI for BeginnersKalpana Sivanandan: Microsoft Teams IntroductionGet all the details and register here!Check … Continue reading May 2019 Events

Kylie Kiser board game collection

Improve Game Night with the Power Platform: Lessons Learned

For the last several weeks I have been working on a project to encourage myself to learn more about Power BI, PowerApps and Flow. I have been procrastinating learning these tools waiting for the perfect use case to test on. However what I really needed was just time and a data set to work with. … Continue reading Improve Game Night with the Power Platform: Lessons Learned

Improve Game Night with the Power Platform: Canvas PowerApp

I am working through a scenario to select and rate Board Games to help push me to learn more about the Power Platform. At this point we have selected a game and sat down to play. Obviously I won so I want to record a high rating for this game. My goal is to create … Continue reading Improve Game Night with the Power Platform: Canvas PowerApp

Improve Game Night with the Power Platform: Power BI

I am in the middle of working to learn the Power Platform by making a dashboard and application to help select a board game to play for game night. The data structure has been created and current game list imported. Now we are going to use Power BI to make a Board Game dashboard. My … Continue reading Improve Game Night with the Power Platform: Power BI

Improve Game Night with the Power Platform: Data Import

As you may know, I am trying to learn more about the Power Platform by creating an application to help with board game selection in my household. We have already set up the entities. Next is the data import then we will use PowerBI and create a PowerApp. Since all of our fields are there … Continue reading Improve Game Night with the Power Platform: Data Import

Improve Game Night with the Power Platform: Data Structure

As you learned yesterday, I wanted to learn about PowerApps and decided to do this by improving the game night board game selection process. As a prerequisite for this learning experiment I exported our board game library from BoardGameGeek (to be honest, most of this was my husband's idea and he maintains this list which … Continue reading Improve Game Night with the Power Platform: Data Structure

Improve Game Night with the Power Platform: Intro

I have been wanting to learn more about PowerApps and Flow for some time but have been waiting to think of the best way to handle this. This week is the best time to learn since it is the Power Platform World Tour in Washington, DC.  I wanted to work through a scenario that would … Continue reading Improve Game Night with the Power Platform: Intro