Reviewing our imported Heroes

Hero Insights: Adding Data in the Common Data Service

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using comic superheroes! You can check out the full series on the Hero Insights page. Enjoy! Prerequisites Before we get to the exciting meat of Customer Insights, we need to do some environment and data … Continue reading Hero Insights: Adding Data in the Common Data Service

Captain America Winter Solider

Hero Insights: Introduction

As you may know, I like to find random use cases and then create a series of blogs to learn new technologies (such as #PowerPizza to learn Power Apps). I have been wanting to learn about Microsoft's Customer Insights and trying to think of good data sets to test this functionality on. I discovered there … Continue reading Hero Insights: Introduction

Comparison of Text, Text Area, and Multiple Lines of Text Fields

What is a Text Area Field?

Since I come from a Microsoft CRM / Dynamics 365 background I am still learning about the Maker Portal. So the other day, when my team mentioned the text area field I was curious what this was and how it was different from Multiple lines of Text. So, let's do a quick comparison of the … Continue reading What is a Text Area Field?

Power Virtual Agents Analytics

Quarantine Chat Bot: How Did it Go?

This week I have talked through a few lessons I've learned related to Power Virtual Agents. We started building a bot as virtual daughter for my parents and it has sentiment analysis, approval flows and so much more. Today I am going to show you the final piece - seeing what is happening in the … Continue reading Quarantine Chat Bot: How Did it Go?

Power Virtual Agents Appointment

Quarantine Chat Bot: Set up an Appointment

I have been talking through how I created a chat bot that I built using Power Virtual Agents to talk to my quarantined parents. We have already looked at how to get started and how to use sentiment analysis to customize responses. Today we are going to set up an appointment! Before getting the scheduling … Continue reading Quarantine Chat Bot: Set up an Appointment

Power Virtual Agent Free Form Text Capture

Quarantine Chat Bot: Sentiment Analysis

Yesterday, I started talking about how I built a chat bot to talk to my parents during this quarantine. We got started by setting up the environment, provisioning the bot, editing the greeting messages, and adding our first question. Now, we are going to add a few more brains into the operation! I wanted the … Continue reading Quarantine Chat Bot: Sentiment Analysis

Microsoft Ignite the Tour DC

Microsoft Ignite the Tour DC 2020

I will be speaking and sharing my love for the DC User Group communities at Microsoft Ignite the Tour DC! Hey Microsoft Ignite the Tour DC Attendees! I wanted to share some information for you on where to find me over the next few days and some resources for after the sessions! Data and the … Continue reading Microsoft Ignite the Tour DC 2020

Q3 2019 CRMUG DMV Regional Chapter Meeting

Q1 2020 DMV Events

Q3 2019 CRMUG DMV Regional Chapter Meeting in Chevy Chase, MD This is a great time to be in the DMV (DC / Maryland / Virginia area) because we have so many amazing events coming up! Save the date and get registered today! Road Trip to Philly In January, you should drive up to Philadelphia … Continue reading Q1 2020 DMV Events

Mod Pizza

Power Pizza: Party Time!

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! Not from my most … Continue reading Power Pizza: Party Time!

George Mason Robot

Power Pizza: Ta Da!

We are in the middle of a Power Pizza Blog Series! I am walking through lessons learned while building a Power App to track your Pizza Crawls. This will allow your friends to submit their locations, enter ratings and view the winner. Finally, a scientific solution for finding the best pizza! This is a robot … Continue reading Power Pizza: Ta Da!