New video out now - Power Tips: Dynamics 365 for Customer Service! This is another quick catch up with Heidi (LinkedIn, Twitter, Blog), Malcolm (LinkedIn, Twitter, Blog) where we talk about new features in the Power Platform. https://youtu.be/WLDQtq0vC7Y Power Tips: Dynamics 365 for Customer Service Resources Here are some resources for more information on these topics: Dynamics 365 for Customer … Continue reading Power Tips: Dynamics 365 for Customer Service
Tag: Customer Service
Summit 2015: Day 3 Takeaways
Let's quickly catch up on the last day of Summit! Of course the big announcement is that Summit 2016 will be in Tampa! Make sure you block your calendars and plan to be there for lots of great learning and networking. (But before that remember to come out to the Washington, DC Chapter Meeting on … Continue reading Summit 2015: Day 3 Takeaways
September 11 Blog Review
We have lots of CRM tips and news to catch up on from the last 2 weeks. First of all, the big news is the CRM 2016 was officially announced. Check out the press release, videoand release preview guide for all the information. This is scheduled to be available at the end of the year … Continue reading September 11 Blog Review
July 31 Blog Review
Let’s finish off July with a great blog review! Check out the CRM news from the last few weeks.PowerObjects posted a how-to article about Changing the Color of Custom and Out-of-the-box Entities in CRM 2015. This explains how to change the background color of the tiles in CRM 2015 Update 1.PowerObjects also posted Exporting Data … Continue reading July 31 Blog Review
June 12 Blog Review
Welcome everyone! Let us quickly review the CRM news this week so you can get back to enjoying your summer!The CRM Tip of the Day posted several great tips this week:Some things are Irreversible – Keep in mind anytime you create a currency function the system will create transactioncurrencyid and exchangerate fields. These will not … Continue reading June 12 Blog Review
May 21 Blog Review
It seemed to be a quiet week in the CRM world. Let’s jump right in!CRM in the Field posted Customers’ choices… The most popular “Dynamics CRM in the Field” technical blog posted from Premier Field Engineering! This reviews the top posts over the last few years. These are full of great information so make sure … Continue reading May 21 Blog Review