October 18 Blog Review

Relatively quiet in the blog world this week. Everyone is beginning to use CRM 2013 and posting about its features. Of course everyone is also getting ready for CRMUG Summit next week! I will be there and hope to be posting about all the knowledge I acquire.In CRM 2011, you could set a default view … Continue reading October 18 Blog Review

May 10 Blog Review

Here is a summary of the most interesting happenings this week in the world of CRM.CustomerEffective: Everybody has bad data – People interact with data so it is not perfect. It naturally is grouped into silos and separate systems. When we try to gather this together into one system it can be very daunting. Plan … Continue reading May 10 Blog Review