As you may know, I like to find random use cases and then create a series of blogs to learn new technologies (such as #PowerPizza to learn Power Apps). I have been wanting to learn about Microsoft's Customer Insights and trying to think of good data sets to test this functionality on. I discovered there … Continue reading Hero Insights: Introduction
Since I come from a Microsoft CRM / Dynamics 365 background I am still learning about the Maker Portal. So the other day, when my team mentioned the text area field I was curious what this was and how it was different from Multiple lines of Text. So, let's do a quick comparison of the … Continue reading What is a Text Area Field?
This week I have talked through a few lessons I've learned related to Power Virtual Agents. We started building a bot as virtual daughter for my parents and it has sentiment analysis, approval flows and so much more. Today I am going to show you the final piece - seeing what is happening in the … Continue reading Quarantine Chat Bot: How Did it Go?
I have been talking through how I created a chat bot that I built using Power Virtual Agents to talk to my quarantined parents. We have already looked at how to get started and how to use sentiment analysis to customize responses. Today we are going to set up an appointment! Before getting the scheduling … Continue reading Quarantine Chat Bot: Set up an Appointment
Yesterday, I started talking about how I built a chat bot to talk to my parents during this quarantine. We got started by setting up the environment, provisioning the bot, editing the greeting messages, and adding our first question. Now, we are going to add a few more brains into the operation! I wanted the … Continue reading Quarantine Chat Bot: Sentiment Analysis
In these odd days of quarantine, I have spent a lot of time talking to my parents to convince them to stay home or just finding ways to keep them entertained. My mom loves this quarantine life and never has a need to leave but my dad is a bit of a different story. So, … Continue reading Quarantine Chat Bot: Let’s Build a Virtual Agent!
It's time for you to start presenting at conferences! You have something to share! Remember a year ago, you didn't know what you know now - so there is someone else who still doesn't know those things! As I mentioned in Do You Want to Speak at User Group Summit?, I am involved with a … Continue reading Present at User Group Summit!
Great group for the CRMUGDC February 2020 Meeting The Washington, DC has been working on many exciting plans for 2020! We know these are very weird times but that is all the more reason to look for ways to connect and learn. First, keep in mind that you have 3 amazing chapters to check out: … Continue reading Exciting Plans for CRMUGDC in 2020
I will be speaking and sharing my love for the DC User Group communities at Microsoft Ignite the Tour DC! Hey Microsoft Ignite the Tour DC Attendees! I wanted to share some information for you on where to find me over the next few days and some resources for after the sessions! Data and the … Continue reading Microsoft Ignite the Tour DC 2020
Mallory Lawhorne and I presented this session at the 265 Power Up Philly event on January 25, 2020. I wanted to share the slides with you and also the links to the resources we shared. Enjoy! This is an embedded Microsoft Office presentation, powered by Office. Here are the resources we shared: Official Blog: https://powerapps.microsoft.com/en-us/blog/moving-forward-with-your-transition-to-unified-interface/FAQ Site: https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/faqs-transition-unified-interfacePortal … Continue reading 365 Power Up Philly: Transitioning to Unified Client Interface