Before everyone runs off for Thanksgiving, we can take a few moments to be thankful for all the CRM blogs in the world and the knowledge that they bring us. I am so thankful for CRMUG and how much I have learned over the years. This past year I was stretched and presented in webinars and at CRMUG Summit. It was such a great experience and I hope to present even more in 2017!
Now let’s catch up on the news from the past few weeks.
Speaking of CRMUG Summit – check out Ledgeview Partners post: CRMUG Summit ’16 Highlights Dynamics 365 Announcement.
PowerObjects was sharing lots of great content here are a few I recommend you take a look at:
- Everything you need to know about Task Flows – Task flows allow you to configure a process that users can walk through on a mobile app. This can be used the simplify data entry and focus on the function. This article walks through what you need to know and how to set up
- How to Use Workflows to Find Cases Not Yet Assigned to a Queue – This walks you through how to create the necessary fields and workflows to effectively monitor cases that need to be assigned
- Dynamics 365 Q&A with Our Sales Team – Read the answers to all of your Dynamics 365 questions