Upcoming events for Microsoft Dynamics 365 Users in Washington, DC

It's time to talk more about the awesome Microsoft Dynamics CRM Community in the Washington, DC area! There are several great chapters in the DMV and there are great meetings coming up next week.Tuesday May 15 – Richmond, VA Chapter, Get Registered Wednesday May 16 – Washington, DC Chapter, Get Registered Thursday May 17 – Reston, VA Chapter, Get Registered The week after is CRMUG … Continue reading Upcoming events for Microsoft Dynamics 365 Users in Washington, DC

Microsoft Dynamics 365 Business Rule Steps

Business Rules in Microsoft Dynamics 365 are a very powerful tool. They allow administrators to create the effects of form scripting without needing to know JavaScript (or as it is usually in my case, educated copy and paste 🙂 ). So let's talk about what can be done with Business Rules.Getting StartedBusiness Rules are created … Continue reading Microsoft Dynamics 365 Business Rule Steps

Scribe Online Documentation Tool

If you use Scribe Online with Microsoft Dynamics 365 (or any system really) you need to check out their Google Docs Documentation tool. Start with this article on how to use: https://dev.scribesoft.com/en/g_docs/doc_maps.htmFrom inside a Google sheet, you will login to Scribe Online and then it will magically pull down the details of your integration. This will … Continue reading Scribe Online Documentation Tool

Getting Started with XrmToolBox

XrmToolBox is a great tool for administrators. It has lots of great features to make your life easier. For me, it was a bit intimidating getting started so let's talk about how to do it. Then I will talk about a few of my favorite tools.Step 1: Download the toolDownload the latest version from: https://www.xrmtoolbox.com/This will … Continue reading Getting Started with XrmToolBox

Microsoft Dynamics 365 Workflows: Real Time Options

Creating a new Real-Time Workflow I have been mentioning Real-Time workflows throughout the rest of my workflow series. Today, let's look at Real-Time workflows specifically. Converting to Real Time from Background Start When Options  Converting to Real-Time Return Error to User: Step 1 New Workflows are set to Run in the Background (asynchronous) by default. … Continue reading Microsoft Dynamics 365 Workflows: Real Time Options

Microsoft Dynamics 365 Workflows: Workflow Steps

We have already learned about the Types of Processes, Workflow Settings and Workflow Scope and Trigger options. Now let's move on to what you can do inside these workflows. The most important part of writing workflows is figuring out the correct logic and flow. To do this I recommend starting with a flow chart. This gives … Continue reading Microsoft Dynamics 365 Workflows: Workflow Steps

Microsoft Dynamics 365 Workflows: Start When and Scope

Now you already know about the types of processes and the left-side of the workflow options (Run When), so now we will talk about the right-side of the workflow options. This includes Scope and Start When. Background Workflow Scope and Start When Scope means who should this run for. Start when is what action should … Continue reading Microsoft Dynamics 365 Workflows: Start When and Scope

Microsoft Dynamics 365 Workflows: Workflow Settings

Now that you understand the types of Processes available in Microsoft Dynamics 365, let's break down the settings you will need to configure for workflows. It can be very confusing while working on your first workflow to see the half-page of settings you need to fill out! Background Workflow Options Today will will cover the … Continue reading Microsoft Dynamics 365 Workflows: Workflow Settings

Processes: Types of Processes in Microsoft Dynamics 365

It can be overwhelming when getting started using workflows and other processes in Dynamics 365. So let's start by breaking down the types of processes that are available and how you might use these. When creating a Process from the Settings -> Processes area you have 4 options: Action - An Action is a set … Continue reading Processes: Types of Processes in Microsoft Dynamics 365

Data Management Part 3: Cleaning Up Export for Re-Import Issues

As mentioned in Part 1: Bulk Edit and Part 2: Export for Re-Import, this material is based off my presentation done on CRMUG: The Advanced Basics: Where DO I Go Next as a CRM Admin? In that session, we covered a few topics including out of the box data management techniques. I wanted to dedicate a few … Continue reading Data Management Part 3: Cleaning Up Export for Re-Import Issues