Today, I continue to answer the question 'what was the best way to use a workflow to send an email when a case had not been modified in 5 days?' by discussing a potential solution using Recursive Workflow! I have been discussing a few options for notifying users when they have cases assigned that have … Continue reading Alert for Old Cases: Recursive Workflow
Today, I continue to answer the question 'what was the best way to use a workflow to send an email when a case had not been modified in 5 days?' by discussing a potential solution using Charts, Views and Dashboards, oh my! Lets continue to work on comparing a few solutions to alert a case … Continue reading Alert for Old Cases: Charts, Views, and Dashboards
Today, I continue to answer the question 'what was the best way to use a workflow to send an email when a case had not been modified in 5 days?' by discussing a potential solution using Calculated and Rollup Fields! We are talking about potential solutions for dealing with Cases that have been sitting in … Continue reading Alert for Old Cases: Calculated and Rollup Fields
I was recently approached at a conference about a unique question on the best way to do something in Dynamics365. The question led to a very interesting discussion because I realized that there were actually many possible ways that the objective could be achieved. So today I'm launching a new recurring Case Study mini-series where I … Continue reading Case Study: Alert for Old Cases
I am excited to announce that I now have stickers! This means you can enjoy the cute face of Hashtag the #CRMUGDC Monkey anytime! To get one, you will have to come see me at an upcoming Dynamics event: DMV Regional Chapter Meeting - August 14 at Microsoft Chevy Chase, MD. This is the 3rd … Continue reading Stickers!
This year will be the 3rd year hosting a Regional User Group Chapter Meeting for the DMV (DC / Maryland / Virginia). We will have attendees from the Washington, DC, Reston, VA, and Richmond, VA chapters in attendance and we have a jam packed agenda! When: Wednesday August 14, 8:30am-4pm Where: Microsoft Chevy Chase This … Continue reading 2019 DMV Regional Chapter Meeting
I am excited to announce that I'm now a Microsoft MVP! I received the email confirmation on Canada Day, Monday July 1st and my profile is now live on the MVP site! This has been a goal of mine for many years as I have worked to deliver content and create a strong community in … Continue reading 1st Time Business Applications MVP!
I was recently at the Hitachi Customer Conference and attended a Women in Technology luncheon. I always try to support these initiatives and this event was particularity interesting. It inspired me to share a few pieces of my story and tips for other ladies out there who may be struggling to find their way. You … Continue reading Women in Technology
I was recently able to attend the App in a Day training at the Hitachi Customer Conference. This was a great day of learning and I would definitely recommend it to others. The course walks through everything you need to know in order to build a Canvas App, a Model Driven App with a Business … Continue reading App in a Day Training Recap
At the end of May, I had the privilege to attend the Hitachi Customer Conference. This was the first time attending and not presenting at a Conference in 4 years! So it was a great opportunity for me to really dig in and learn. I also was able to attend the App in a Day … Continue reading Hitachi Customer Conference 2019 Recap