Power Baseball League: Dynamics 365 Customer Voice with Megan V. Walker

by Kylie Kiser, posted in Customization, Dataverse, MSDyn365, Power Baseball League, Power Platform, Series and Case Studies
Hot Dog at Nationals Park
Just as hot dogs are essential to the enjoyment of baseball, so it is also essential to get data into your system. It is also beneficial to support multiple methods of data entry such as forms processing or typed forms. Similarly, it is acceptable to enjoy your hot dogs with whatever toppings you like or even as a veggie dog if you wish.

Welcome back to the Power Baseball League. In previous episodes, we have created a system so now we need to get data into that system. Forms Processing is a great way to get paper-based, hand written data into our database. However, not everyone has a printer and we might need to capture larger amounts of data from some people. Enter Dynamics 365 Customer Voice!

Customer Voice allows us to build a form where users will enter in the data. This data is automatically stored in Common Data Service (CDS) and ready for us to use within the Power Platform!

Call the Dynamics 365 Customer Voice Expert!

We called in a Dynamics 365 Customer Voice Expert to help us with this discussion – Megan V. Walker! Megan talks us through how to plan out our form and next steps. Additionally, we also talk about some concerns with our data and potential solutions.

Thank you to Megan for joining us for this discussion, make sure you subscribe to her blog content, connect on LinkedIn and follow her on Twitter!

Power Baseball League: Dynamics 365 Customer Voice with Special Guest Megan V. Walker

What do you think? Will you start using Dynamics 365 Customer Voice in your organization?

This is part of the Power Baseball League Series with Malcolm McAuley (follow him on LinkedIn, Twitter or his Blog). You can follow the series on the Power Baseball League Series Page and the Power Baseball League YouTube Playlist as they are added.

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