March 25 Blog Review

Let’s jump right in to all the exciting CRM posts this week.

This is the time of year that I start to daydream about summer vacation plans. If you are in the same boat check out this post from Microsoft about how Royal Caribbean Navigates the High Seas of Customer Experience.

CRM Tip of the Day shared a quick tip on Where to Find Quick Campaigns in Advanced Find. They also talked about Birthday Reminders. This deals with some questions around why users could be getting reminders in Outlook for upcoming birthdays for their contacts in CRM.

CRM in the Field announced “Workflows and Dialogs” Upper Limit has been removed. Now there is no limit in CRM Online to the number of processes you can create!

Finally, PowerObjects shared, What is Microsoft Sway and How Can I Use it? This gives information about the new presentation tool, Sway and some of their favorite features. Something to keep in mind the next time you have to present.

That’s all for today. Have a great day!

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