March 11 Blog Review

Let’s jump right in to the blogs posted this week!

CRM Tip of the Day shared The “Silent Observer” Custom Activity. This talks about how you can set Custom Activities to not appear in Activity Menus. This allows you to hide them from users but still use them for tracking of certain communication or events.

Jukkan Niiranen posted on Everything as a Service – Not Just Your CRM. This expands upon Microsoft’s announcement of the CRM 2016 Spring Wave just last week.

Sonoma Partners blogged on Surfacing the Right Business Process Flow. Here they walk through a bit of information on Business Process flows such as making them available for certain Security Roles, setting the order/priority and allowing users to switch between processes.

That’s all for today. Have a great weekend!

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