Power Tips: Dynamics 365 for Customer Service

Power Tips: Dynamics 365 for Customer Service

New video out now - Power Tips: Dynamics 365 for Customer Service! This is another quick catch up with Heidi (LinkedIn, Twitter, Blog), Malcolm (LinkedIn, Twitter, Blog) where we talk about new features in the Power Platform. https://youtu.be/WLDQtq0vC7Y Power Tips: Dynamics 365 for Customer Service Resources Here are some resources for more information on these topics: Dynamics 365 for Customer … Continue reading Power Tips: Dynamics 365 for Customer Service

2022 May DC Chapter Meeting

2022 May DC Chapter Meeting

Great turnout and puppies at the 2022 May DC Chapter Meeting We had a great session for the 2022 May DC Chapter Meeting. It featured Rishona Elijah talking about Power Virtual Agents in Dataverse for Teams! Rishona Elijah (LinkedIn, Twitter, Blog) joined our chapter from the other side of the world to talk about Power … Continue reading 2022 May DC Chapter Meeting

Power Tips: Dynamics 365 for Marketing

Power Tips: Dynamics 365 for Marketing

https://youtu.be/TERBulmLoUE Power Tips: Dynamics 365 for Marketing New video just posted by Heidi (LinkedIn, Twitter, Blog), Malcolm (LinkedIn, Twitter, Blog) and I. This time we are talking about Power Tips: Dynamics 365 for Marketing! Here are some of the links for more information: Release Wave 1 2022 for MarketingRun a Customer Journey through Power AutomateBuilt in Teams ChatNatural Language … Continue reading Power Tips: Dynamics 365 for Marketing

2022 April DC Chapter Meeting

2022 April DC Chapter Meeting

Great Group for the 2022 April DC Chapter Meeting ready to discuss Supplier Relationship Management! This week's 2022 April DC Chapter Meeting featured Stefan Strube (LinkedIn) talking about Supplier Relationship Management. Stefan walks through a solution that his organization uses to manage suppliers. This uses many tools on the Power Platform including Portals, Model-Driven Apps, … Continue reading 2022 April DC Chapter Meeting

Power Tips: Sales App

Power Tips: Sales App

I recently recorded a quick video with Heidi Neuhauser and Malcolm McAuley around the Microsoft Dynamics 365 Sales App. Our goal was to showcase some of the new features discussed in the recent Wave 1 2022 Release Notes and discuss why we are excited about them. This episode focused on the announcements around the Sales … Continue reading Power Tips: Sales App

Power Platform 24 Introduction to Dataverse Security

Introduction to Security in Dataverse

I have been very busy the last week talking about Security in Dataverse! So, I wanted to take a few minutes to share those recordings and resources with you. Security Horror Stories I started the week talking Security Horror Stories with the CRM Rocks Podcast. You can watch this on YouTube or listen on CRM … Continue reading Introduction to Security in Dataverse

2022 March DC Chapter Meeting Teams Meeting

2022 March DC Chapter Meeting

Human and furry friends were in attendance for the 2022 March DC Chapter Meeting! This week was the 2022 March DC Chapter Meeting featuring Heidi Neuhauser (LinkedIn, Twitter, Blog, YouTube) on the topic of Learning Styles. This was a great and engaging presentation! Heidi is the chapter leader for the Philadelphia Dynamics 365 and Power … Continue reading 2022 March DC Chapter Meeting

2022 February DC Chapter Meeting

2022 February DC Chapter Meeting

Great crew at this month's chapter meeting! We had two amazing presentations for the 2022 February DC Chapter Meeting! Here are all the details, resources and recordings just in case you missed it! Processing Vaccination Cards We started the evening with John Straumann who shared how to process US Vaccination cards using the Power Platform. … Continue reading 2022 February DC Chapter Meeting

Heidi Neuhauser making a funny face

Q1 2022 Philly Chapter Meeting

Heidi Neuhauser is the amazing Philly Chapter Leader. Be aware that this is what happens if you hand her your phone. Consider this your warning! I had the pleasure of joining the Q1 2022 Philly Chapter Meeting today to talk about introducing Artificial Intelligence into your Power Platform environment. We focused this discussion on AI … Continue reading Q1 2022 Philly Chapter Meeting

2022 January DC Chapter Meeting attendees

2022 January DC Chapter Meeting – CoE Starter Kit

Such a great turnout for the 2022 January DC Chapter Meeting! For yesterday's 2022 January DC Chapter Meeting, we had the amazing Manuela Pichler and Mike Ochs share with us about the Center of Excellence (CoE) Starter kit. This was a great presentation about all the value this set of tools can bring and how … Continue reading 2022 January DC Chapter Meeting – CoE Starter Kit