It was a busy week in the CRM world so let’s jump right in.
First of all, Microsoft published the CRM 2015 Prerelease content. This will give you all the information you need to start planning your 2015 update.
Hitatchi Solutions was also talking about CRM 2015. They blogged about the CRM for your Business ad which shows how you will be able to use CRM along with the social listening and marketing components in the future.
Hitachi Solutions also showed us how to create Duration Calculations in CRM with Little or No Customizations. This utilizes a new custom entity and a workflow to calculate the days or minutes between two dates.
PowerObjects highlighted Marketing features in What’s New for Marketing in CRM: Fall 2014 – Part 2. (We looked at Part 1 last week.) This looks at Microsoft Dynamics Marketing and Microsoft Social Listening.
Finally, CRM Tip of the Day posted a few great tips to keep in mind. Globally Manage User Setting in CRM discusses how to use the XRM Toolbox to easily manage user settings all in one place. Prevent Export to Excel By Entity talked about using the Ribbon Workbench to essentially prevent users from Exporting to Excel for specific entities.
Have a great weekend everyone!