Thank you to everyone who came out to our D365 / CRM / Power Platform User Group meeting last night! This was a “local” meeting for the Washington, DC Chapter but we had attendees and speakers from around the world! Here are some more details on our presentations and speakers.
Calling in from Australia, Yawer Iqbal gave us tips and tricks to improve and maintain performance in Dynamics 365. This included tips related to forms and customization, development and even security! Check out the presentation and watch the recording below.
D365 Marketing with Forms Pro
Next, Dilyana Radulova joined us from the UK to discuss the April 2020 update to Dynamics 365 Marketing integration with Forms Pro. We also saw how this works with customer journeys and the logic that can be included there. Here is the presentation for download and the recording is also available.
Some discussion about ClickDimensions vs D365 Marketing also came up and this podcast was recommended.
Finally, one of our local members, Gaurav Chauhan jumped in to give an intro to Customer Insights. He gave a great overview of the tool, how it works and how the data gets integrated. We also have the recording for this session and the presentation is available to download.
If you want to know more about Customer Insights you can also check out my Hero Insights blog series going on now!
If you enjoyed this content, then you should get excited for our upcoming full-day, virtual meeting hosted by all the local DMV Chapters! This Regional Meeting is happening on August 19, 2020. We are still finalizing presenters but they will be posted on the registration page soon. Save the date and get registered!
Keep in mind that I also keep my events page up to date with all upcoming webinars and chapter meetings to keep you informed.
Keep on learning and sharing!